Terms and Conditions around cancellations

Single Consultations:

Before any single consultation we will require payment first and then we will schedule a time and date. We have a strict 24hr cancellation policy for the full consultation fee. If you cancel within 72-24 hours of the consult you will incur a 1/3 of the full consultation fee £110. You will not be charged for cancelling more than 3 days from the consultation date.

The FMA programme:

Our experiences over many years have shown that the success of this programme is dependent on a genuine commitment to it. For this reason, we will require 50% (£1500) of programme fees paid upfront which is non-refundable. Once your deposit has been received, we will schedule a time and date for your first (2 hour) consultation. The remaining 50% (£1500) of programme fees (also non-refundable)will be due before the 90min test review consultation. All appointments must be used within the allotted 4-month time frame. Any cancellations to any of the consultations outside 72 hours will be rearranged for free. Any cancellations within 24hrs will incur full fee payment.
Push ups representing Functional Medicine in London
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Email support:

You will have questions once you start your programme and so we are happy to correspond with quick and simple email returns. We will not however respond to emails that require a lengthy response. Keep these questions for your next consultation.